Question 1

Which areas of the Southern Highlands do you service?

Accepted Answer

We service the entire Southern Highlands, including Exeter, Bundanoon, Bowral, Moss Vale, Mittagong, and surrounding areas. We are locally based in the Highlands, so we understand the homes, the conditions, and the expectations of homeowners in the region. If you are located anywhere in the Southern Highlands, we are able to assist.

Question 2

Do I need a switchboard upgrade if I'm doing other electrical work in the home?

Accepted Answer

Alterations to electrical installations shall comply with all relevant provisions of the current standard. If we are carrying out a like-for-like repair to an existing item, there is generally no requirement to upgrade switchboard components, provided the repair satisfies the fundamental safety principles of the current standard. However, if any alteration is made, the work must comply with the current version of AS/NZS 3000. In many cases this means upgrading safety components, such as protective devices, to ensure the altered installation meets today's compliance requirements.

Question 3

What kind of residential electrical services do you offer?

Accepted Answer

We offer a comprehensive range of residential electrical services including electrical repairs, installations, switchboard upgrades, lighting solutions, and more.

Question 4

Do you handle small jobs?

Accepted Answer

Yes, we handle small jobs. Whether it is a single power point, a light fitting swap, or a minor repair, we are happy to assist. Small jobs still deserve proper workmanship, and we treat them with the same care as larger projects. No job is too small, especially when it is in your home.

Question 5

Do you clean up after the work is complete?

Accepted Answer

Sparkies do not always have the best reputation when it comes to cleaning up. Dust, offcuts, and the occasional footprint can be part of the stereotype. We make a point of cleaning as we go. We vacuum properly, wipe down surfaces before we pack up, use surface protectors, and wear slip-on boot covers to protect your floors. You get the electrical upgrade without the post trade clean up.

Question 6

What should I do to prepare for an electrician's visit?

Accepted Answer

Before our electrician arrives, ensure the area where work will be done is accessible. If possible, clear any furniture or obstacles. Also, having a list of all the issues or needs you'd like addressed is helpful. We carry drop sheets and vacuums, so there is no need to worry about the mess.

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